Delivery Information

keeppacks.com order processing

Orders are processed weekdays from 10:00 a.m. to 4:00 p.m. on a first-come, first-served basis.

If the order is received on the weekend, processing and dispatch is carried out, subject to the availability of the goods, on the next working day.

Delivery of keep® goods

Self-pickup from the delivery points indicated on the website in the "Contacts" section

Delivery “Meest POSHTA”
You can receive your order at any “Meest POSHTA” branch indicated on the order processing page. After the order arrives at the branch, you will be sent an SMS message from us with the TTN number. The free storage period of the order at the branch is 5 business days. If you do not receive the order within this period, the goods will be returned to the seller.

Please note! The cash on delivery service is paid separately from the delivery, its cost will be indicated when placing the order. To avoid additional commission costs, we recommend paying on the website, by account or card online.

In the event that you did not check the goods upon receipt, we cannot guarantee the resolution of disputed situations in your favor.

If the product does not correspond to what was ordered in the online store, or has an incomplete set, external damage, it is not necessary to pay for and pick up such a product.

If there is no "Meest POSHTA" branch in your settlement, you can order courier delivery across Ukraine. Delivery of goods weighing up to 30 kg by the carrier service is carried out to the door.

Delivery "New Post"

You can receive your order at any "Nova Poshta" branch indicated on the order page. After the order arrives at the branch, you will be sent an SMS message from "Nova Poshta" indicating the invoice number. The period of free storage of the order in the branch is 5 working days. If you do not receive the order within this period, the product will be returned to the seller.

Pay attention! Postpaid service is paid separately from delivery, its cost will be specified when placing the order. In order to avoid additional costs for the commission, we advise you to pay on the website, by account or card online.

In the event that you did not check the goods upon receipt, we cannot guarantee the resolution of disputed situations in your favor.

If the product does not correspond to what was ordered in the online store, or has an incomplete set, external damage, it is not necessary to pay for and pick up such a product.

If there is no "Nova Poshta" branch in your settlement, you can order courier delivery across Ukraine. Delivery of goods weighing up to 30 kg by the carrier service is carried out to the door.

Delivery by Ukrposhta

You can receive your order at any branch of UkrPoshta, which you specify when placing the Order. After the order arrives at the branch, you will be sent an SMS message from "UkrPoshta" indicating the invoice number. The period of free storage of the order in the branch is 7 working days. If you do not receive the order within this period, the product will be returned to the seller.

Pay attention! Postpaid service is paid separately from delivery, its cost will be specified when placing the order. In order to avoid additional costs for the commission, we advise you to pay on the website, by account or card online.

In the event that you did not check the goods upon receipt, we cannot guarantee the resolution of disputed situations in your favor.

If the product does not correspond to what was ordered in the online store, or has an incomplete set, external damage, it is not necessary to pay for and pick up such a product.

Please note that in case of shipment abroad of Ukraine, the customs authorities may charge you additional payments, in accordance with the rules of postal shipments and the laws of the receiving country.

We accept payment